Agentic AI is transforming Luxury across 7 fields. I offer 5 dedicated formats of support.

From desire to transaction.

• Delegated discoveryYour client asks an AI for advice, and it steers them toward a house — yours, or another, depending on what it has retained about you.
• Augmented clientelingBefore the appointment, the advisor receives the client's history and wishes, summarized and ready to use.
• Augmented sales associateThe agent suggests the right piece, the right message, the right moment; the advisor keeps the lead.
• Clients to re-engageThe AI spots who is ready to buy again — and which creation to offer them.
• Try-on & diagnosticsDiagnostics, virtual try-on and personalized recommendation in seconds.
• Purchase within the conversationThe transaction closes directly inside the exchange with the AI assistant.

Who controls what the agents say about you.

• What the AIs say about youWe continuously measure how AI assistants describe your brand — and we correct the narrative.
• Content in your voiceThe AI writes product copy and translations to the House's exact codes; you review.
• Your data, walled offEach House keeps its data isolated; the agents access only what you authorize.
• Verified authenticityThe AI tells the real from the fake on details invisible to the naked eye.
• Anti-counterfeitingIllicit listings are spotted and taken down continuously.
• The product passportAn object's provenance and history, legible to humans and agents alike.

Being found — and well told — by the AI engines.

• Your share of voice in AIHow often, and how, your brand is cited against your competitors.
• Why you're cited (or not)We connect what the AIs read about you to what they then say about you.
• What's missing from your storyThe topics the AIs expect — and that you don't yet address.
• Your citability rankingWhere you stand within your sector, buyer question after buyer question.
• Content built to be citedWe produce what the AI engines retain and reuse.
• Present inside the engineYour offer visible directly within the assistant, at the moment of choice.

The job, equipped by the agent.

• The internal assistantIt answers HR, legal and finance questions — on your own data.
• The sales associate's copilotIn store, the client profile and the next best action, ready on screen.
• Customer service that executesReturns, exchanges and order tracking handled end to end.
• Application screeningThe agent runs the shortlist continuously, in every language.
• Talent mobilityWho can take on which project, spotted in days rather than months.
• Tailored trainingJob-specific scenarios to build skills fast.

The atelier, steered by data.

• Owned waiting listsDemand for short runs anticipated, scarcity steered rather than endured.
• Forecasting demandAnticipate sales of rare pieces to avoid overstock.
• Smart replenishmentThe right product, in the right boutique, at the right time.
• Reuse and second lifeDormant stock redirected to curated resale, never discounted.
• Quality at inspectionComputer vision spots micro-defects at the end of the line.
• End-to-end traceabilityTrack the origin and journey of every piece.

The heart of the House — augmented, never replaced.

• Reading trends earlyFashion signals detected up to two years ahead.
• Exploring your archivesFresh variations on a signature silhouette, for the designer to arbitrate.
• Testing before the gestureThousands of embroidery or pattern variations, before the artisan's hand.
• Assisted scent creationAccord directions proposed to the perfumer, who decides.
• The virtual prototypeFewer physical samples, more iterations, faster.
• Passing on the savoir-faireCapturing the atelier's gesture to transmit it (still emerging).

Recruit, train, retain — already equipped.

• Continuous sourcingThe agent searches and pre-qualifies candidates; the recruiter decides.
• First interviews run by AIFor high-volume hiring, around the clock and in several languages.
• A smoother candidate journeyFrom application to interview, with no friction and no dead time.
• Mapping skillsWho knows how to do what — and who can grow where.
• Training that never stopsShort, targeted paths, woven into the work.
• A living employer brandA career experience that makes people want to join — and to stay.